The following is general information only and should not be relied upon for any other purposes.

All permanent and (short-term) respite recipients enter into an agreement with the care provider.

Hellenic Community Aged Care is licensed to use standard industry developed and maintained, permanent and respite agreements for care recipients.

Care receipients will receive the following:

  • Residence Agreement
  • Conditions for occupancy
  • Rules of residence
  • Complaint resolution processes
  • Privacy Statement
  • Statement on Refundable Accommodation Deposits (prudential statement for consumers paying a refundable accommodation deposit)